Privacy Policy

Shiva Wellbeing LLC

Shiva Wellbeing LLC ("Shiva Wellbeing," "we," "us," or "our") is responsible for the collection and processing of personal information as described in this Privacy Policy.

Company: Shiva Wellbeing LLC
Address: 34 N Franklin Ave, Ste 687 #5343, Pinedale, WY 82941, United States
Email: info@getshivawellbeing.com
Phone: +1 (307) 449-2521

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, use our services, or otherwise interact with Shiva Wellbeing.

Personal information means information that identifies, relates to, describes, or can reasonably be linked to an individual, such as a name, email address, phone number, shipping address, billing information, or order information.

This Privacy Policy applies to anyone who visits our website, places an order, uses our services, or otherwise interacts with Shiva Wellbeing.

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect and process.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@getshivawellbeing.com
Phone: +1 (307) 449-2521

Last updated: September 1, 2026

1. PERSONAL INFORMATION WE COLLECT

When you use the Shiva Wellbeing website or services, we may collect and process information such as:

First and last name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order information
Customer service communications
Information about how you interact with our website
Device and browser information
IP address and similar technical information

Payment information may be processed directly by our payment service providers. We may not directly store complete payment card information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for purposes including:

Processing and fulfilling orders
Delivering products
Processing payments
Providing customer service
Communicating with you about your orders
Processing returns and refunds
Preventing fraud and protecting our website
Improving our website, products, and services
Maintaining and improving the customer experience
Sending marketing communications where permitted
Complying with applicable legal and regulatory requirements

Where required by applicable law, we will obtain your consent before processing your information for certain purposes.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing communications.

3. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with third parties when reasonably necessary to operate our business and provide our services.

These third parties may include:

Payment processors
Shipping and logistics providers
Fulfillment partners and suppliers
Website and e-commerce service providers
Customer service providers
Analytics and marketing providers
Professional advisers
Government agencies, regulators, or law enforcement when required by law

We only share information that is reasonably necessary for the relevant service or business purpose.

We do not sell personal information for monetary compensation.

Some service providers may process personal information in countries other than the country in which you live. Where required, we take appropriate measures to protect personal information transferred internationally.

4. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and the reason for which it was collected.

5. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy of certain personal information
Object to or restrict certain processing activities
Withdraw consent where processing is based on your consent
Opt out of certain marketing communications
Exercise additional privacy rights provided under applicable law

To submit a privacy request, please contact:

info@getshivawellbeing.com

We may need to verify your identity before completing certain requests.

We will respond to valid privacy requests within the time required by applicable law.

A. Right to Access

Where applicable, you may request information about the personal information we have collected about you and how it has been used or disclosed.

B. Right to Correction

You may request that we correct inaccurate personal information that we maintain about you.

C. Right to Deletion

Subject to applicable legal exceptions, you may request that we delete certain personal information we have collected about you.

We may retain information where necessary to comply with legal obligations, complete transactions, detect fraud, resolve disputes, enforce our agreements, or for other purposes permitted by law.

D. Right to Restrict or Object to Certain Processing

Depending on applicable law, you may have the right to object to or request restrictions on certain ways in which your personal information is processed.

E. Data Portability

Where applicable, you may request a copy of certain personal information in a portable and reasonably usable format.

F. Marketing Communications

You may opt out of promotional email communications at any time by clicking the unsubscribe link included in our emails.

You may continue to receive non-promotional communications that are necessary for your transactions or customer relationship with us, such as order confirmations and shipping updates.

G. Right to Appeal or Submit a Complaint

Depending on your state of residence, you may have the right to appeal certain decisions regarding your privacy request or submit a complaint to the appropriate regulatory authority.

Please contact us first at info@getshivawellbeing.com if you have questions or concerns regarding your privacy.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand how visitors interact with our website, improve our services, and support advertising and marketing activities.

Some cookies are necessary for the website to function, while others may be used for analytics, personalization, or advertising.

Depending on applicable law and the options available on our website, you may be able to manage certain cookie preferences through your browser or our cookie settings.

7. THIRD-PARTY SERVICES

Our website may use third-party platforms and service providers to support functions such as payments, order fulfillment, shipping, analytics, advertising, email marketing, and website functionality.

These third parties may process personal information according to their own privacy policies and applicable agreements with us.

We encourage you to review the privacy policies of third-party services when appropriate.

8. CHILDREN'S PRIVACY

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or applicable legal requirements.

The most recent version will be published on our website with the applicable "Last updated" date.

11. CONTACT US

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Shiva Wellbeing LLC
34 N Franklin Ave
Ste 687 #5343
Pinedale, WY 82941
United States

Email: info@getshivawellbeing.com
Phone: +1 (307) 449-2521

Customer Service Hours:
Monday-Friday: 9:00 AM-5:00 PM
Saturday: 10:00 AM-2:00 PM